Condo board communication, made simpler
A clearer, shared way for residents, board members, and property management to handle communication and keep records in one place.
Why this fits
Built from direct condo board experience
I am a condo president, and I have seen firsthand how easily requests, documents, and context get forgotten when communication lives across inboxes and board members change.
Old way
Too many handoffs
Requests move through inboxes, follow-up depends on memory, and context is easy to lose when the board changes over time.
Request comes in
email, phone, or scattered inboxes
Manual forwarding
messages are passed from person to person
Waiting and follow-up
someone has to chase updates
Board members change
context gets lost or forgotten
Reply goes out late
hard to see what happened and when
Slow, fragmented, and hard to track
Today
A much shorter path
Requests come in through one intake path, the tracker updates once, and the full board works from the same record.
Portal access / owner request
one clear intake point
Board notified + tracker updated
the board and property manager see the same record
Discuss at meetings and reply faster
documents and templates are already attached
Logged, visible, and easier to manage
What changes
Less chasing. More visibility.
Requests stay visible, documents stay attached, and the full board can work from the same record.
System flow
Residents to board
Residents can submit tickets, bulletin board posts, or email. Everything is logged, tracked, and visible to the board and property manager.
Resident input
Tickets, posts, or email
Residents can submit a ticket, bulletin board post, or email.
Website / portal
One intake path
Requests come into one visible place instead of scattered inboxes.
Shared tracker
Logged and tracked
Each item keeps a history, status, and supporting documents.
Board visibility
Board + property manager notified
Everyone works from the same record and can review it at meetings.
Simple pricing
About $25/month to operate
One operating number for the full communication system.
$25
approx. / month
Approximate monthly operating cost.
What it includes
Microsoft 365 for board email and shared documents
Website / portal for resident access
Request tracker and logging workflow
Board-wide notifications
Templated resident communication
Domain and hosting
Time and cost savings
Clearer activity, lower admin overhead
This makes it easier to see what is coming in, what is being handled, and what the system is replacing in manual follow-up.
Emails routed
Track monthly
See how many resident messages are routed through one shared process instead of scattered inboxes.
Tickets submitted
Track monthly
Show resident engagement and how often owners are using the system.
Tickets resolved
Track monthly
Show follow-through and how organization improves response handling.
Operating cost
~$25/mo
A low ongoing cost compared with manual follow-up and repeated coordination.